Tabel yang merinci status dukungan saat ini dari semua produk ABSS (termasuk produk bisnis ABSS yang dihentikan) tersedia di situs web ABSS, begitu pula jawaban atas pertanyaan lebih lanjut mengenai perubahan pada dukungan berbasis telepon.

If you are still using your ABSS product to run your business and anticipate requiring phone-based assistance in the future (for example during end of financial year), we recommend you subscribe to ABSS Premium Cover, which will provide you with an automatic upgrade to the latest version of your ABSS product that is compliance with up to date legislative requirements along with ongoing access to phone-based technical support and more.

Alternatively, some ABSS Partners may provide on-site support for earlier-version ABSS products.

Technical Support Notes for older-version ABSS products will continue to be accessible on the ABSS website

Jika anda menjalankan bisnis anda pada tiga versi produk ABSS ke bawah, ABSS tidak lagi menyediakan dukungan teknis berbasis telepon, dan TIDAK akan dapat membantu anda dengan prosedur berikut:

• Repairs or recover your corrupted business datafile
• Increase the number of user licenses or number of datafile
• Ambil atau setel ulang kata sandi administrator utama ketika anda lupa, salah menaruh, atau mengubah PIC
• Hasilkan kunci situs untuk RetailManager
• Masalah dukungan teknis umum